Mobile Marketing FAQ's

Availability

• Standard text packages are available on all major US carriers, including: Verizon Wireless, AT&T, Sprint, Virgin, Cricket, T-Mobile, Alltel, and more.

Is 2 B Mobile text Marketing outside the U.S.?

• No. We are only available in the U.S.

How does My Wireless Agent work?

• 2BM Texting is a hosted mobile web services platform that facilitates communication and coordination by text message.
• The My Wireless Agent web site lets users quickly register a keyword (for free) on the 41411 shortcode that enables them to collect subscribers and broadcast alerts, chat in groups, coordinate events, provide info, and more.
• 2 B Mobile also provides a gateway between the SMS world and the Internet to empower content providers and developers to easily bring mobile functionality to their sites applications.

Opt-out of the Program
If you subscribed to a My Wireless Agent but no longer wish to to receive messages you can easily unsubscribe as explained below:

• If you have registered on our web site, click "My Profile" on the top right of the screen. You will then see a list of your subscriptions, if any. Simply click "UNSUBSCRIBE" next to the ones you no longer want.
• You can also opt-out with a text message. To do so send an SMS to 41411 with UNSUBSCRIBE followed by the name of the My Wireless Agent you no longer wish to receive.
  To fully opt-out and stop receiving all messages from My Wireless Agent, including messages from other My Wireless Agent users, send an SMS with the word STOP to 41411.
• If you would like us to remove all your personal information from our system, please send an email to info@mywirelessagent.com in with the word REMOVE ALL and your 10 digit mobile number in the subject line.

Standard text messaging charges apply.

• Please check with your wireless carrier regarding the cost of sending and receiving text messages from your phone.

Do you send unsolicited text messages?

• No. We never send unsolicited messages.

Using the 2BM texting service

Do keywords expire?

• Keywords do not expire while utilizing our service.

Do you charge for outgoing messages or incoming messages?

• We only charge for outgoing messages. However this assumes the number of incoming messages is equal or smaller than the number of outgoing messages (which is normally the case). If the number of incoming messages is greater, then we would charge based on incoming messages.

Do you charge for system messages, such as subscription confirmations?

• No. We don't charge for system messages. And while these messages won't have ads either, they do include explanatory footers, e.g. how to opt-out.

Do you charge per message sent or per user?

• Every message delivered to a user counts. For example, if you have 10 subscribers and you send one alert to all of them, that would count as 10 messages.

What happens to my keywords if I cancel my service?

• Your keywords would become available for anybody to activate and use.